Not long ago we talked about that LG had been brought to trial for problems of ‘boot loop’ (or reboot loop, if you prefer) that featured some of its terminals. Many users, in forums and blogs, complained about these problems without apparently the Korean manufacturer solved the problem.
But this time we have to focus on two companies, Google and Huawei, because they are the ones who have received a class action due, on the one hand, to the aforementioned problem of restarts, and, on the other, a sudden drain of battery that causes Unexpectedly. The law firm Chimicles & Tikellis was responsible, through a statement, to report this fact.
[quote_colored name=”” icon_quote=”no”]Some users complained late last year of sudden shutdowns and boot loops on their Nexus 6P, last week the Chimicles & Tikellis law firm investigated the case and filed the class-action lawsuit Friday.[/quote_colored]
Already at the end of last year, some users complained that their Nexus 6P suddenly shut down, even with 60% of their load. In other cases, some terminal holders complained about the restart loop.
Given that neither Google nor Huawei was responsible for these problems, the firm Chimicles & Tikellis went on to investigate last week the case to consider sue the companies.
Finally, the law firm filed the class action lawsuit last Friday before a federal court in the Eastern District of Texas. This lawsuit alleges ten separate causes of action under various state and federal laws regarding warranty and publicity. As stated in the application, the failures are generated due to incompatibilities between hardware and software.
Neither Google nor Huawei took the appropriate measures against the defects of the Nexus 6P
According to the document, Google was not responsible in most cases for this defect and, when it did, not only took several days or weeks, but the replacement was a phone rehabilitated with the same problem. Several of the users who filed the complaint, furthermore, assure that after several replacements, the problems persist.
In addition to this, the document includes a point that suggests that there is misleading advertising by not complying with the deadline that Google product manager Sabrina Ellis said that when a user needs to file a claim, they could have a new device On a weekday.
Obviously, according to the complainants, this has not been fulfilled.
Given that both Google and Huawei have failed to satisfactorily solve the problems, the class action lawsuit was filed Friday, so that in the next few days or weeks we will learn the details of how to resolve the possible trial that would be held if there is no agreement between Both sides.